Support
We read everything.
A real person answers. Most questions below have a one-line answer; anything else, write to us.
Common questions
My reading didn’t arrive.
Readings need a network connection; the journal itself doesn’t. Your dream is already saved — open it anytime and ask again from there.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. In the app: Settings → Manage subscription — or open your App Store subscription settings directly. “Restore purchases” is in the app’s settings too.
How do I get my journal out?
Settings → “Export my journal” gives you everything as JSON, free, on any tier. Import brings it back — or onto a new phone.
How do I delete everything?
Settings → “Delete all my data” erases the journal, preferences, and reminders from your device. Our servers never held your journal, so there’s no copy of it to delete there; the few content-free security and purchase records we keep are described in the privacy policy.
Where do I report something that feels wrong?
If a reading ever feels off in tone, we genuinely want to know — that’s the part we hold to the highest bar. Email us with the date of the dream (never feel you have to share the dream itself).
If you’re going through something heavier than an app question, please see our crisis resources.